Travel-industry terms used in Vairo. If you’re a corporate traveler not from the travel industry, start here.
Status: Shipped
Approval flow — The sequence of approvers a corporate’s travel request goes through before it can be booked. Configured per corporate (Edit travel policies modal). Can be skipped via “Approve Exception” on the Policy Violations page.
Booking — The committed reservation made with the airline/hotel/car supplier, with a confirmation number. Distinct from a quote, which is the agent’s priced proposal before the customer accepts.
Cabin class — The fare class on a flight. Common labels: Economy (Y), Premium Economy (W), Business (J), First (F). Some travel policies cap travelers to a specific cabin based on flight duration.
CO₂ / Carbon footprint — The greenhouse-gas emissions of a trip, expressed in tonnes of CO₂-equivalent. Vairo uses the Squake integration to calculate per-flight emissions and offer offsets.
Fare basis — The alphanumeric code that identifies a specific fare on a flight (e.g. Y7LNRBE). Determines refundability, change rules, baggage allowance, etc.
Fare rules — The conditions attached to a fare basis: cancellation policy, change fee, refundability, baggage, advance-purchase requirement. The Chrome extension fetches and displays these alongside the price.
GDS (Global Distribution System) — The platform agents use to search and book flights/hotels/cars across many suppliers. Vairo’s Chrome extension integrates with Amadeus, one of the major GDSes.
Markup — An amount added to the supplier’s price before it’s shown to the customer — the agency’s revenue. Can be a fixed amount or a percentage, applied globally to a quote or per variant.
OBT (Online Booking Tool) — A self-service booking system that some corporates use directly. Vairo ingests OBT bookings via email forwarding (see “Imported from OBT” lifecycle bucket in the Request Inbox).
Option — One product in a quote (e.g. one flight itinerary). A quote can have multiple options to compare. Each option can have multiple variants.
Per diem — The daily allowance a corporate provides for meals, incidentals, etc. while traveling. Set in the corporate’s travel policy.
PNR (Passenger Name Record) — The Amadeus reservation record for a trip, identified by a 6-character record locator (e.g. ABCDEF). Holds passengers, segments, ticketing, and remarks.
Policy violation — A booking or quote that breaches one of the corporate’s travel policy rules (e.g. business class on a flight where policy is economy). Listed on Policy Violations; can be approved as an exception or returned for downgrade.
Quote — The agent’s priced proposal for a request — one or more options, each with one or more variants. Sent to the customer; once accepted, becomes a booking.
Request — A traveler’s ask: “I need to go from Brussels to Tokyo on these dates.” Lives in the Request Inbox; the agent works it into a quote, then a booking.
Sherpa — A third-party integration in Vairo that surfaces destination-specific visa, health, and entry requirements. Linked from compliance views.