Once you’ve reviewed a quote, here’s how to give your TMC the green light, push back, or ask for tweaks.
Who uses this: Corporate traveler
Where to find it: Trip Request Detail page (https://app.getvairo.com/request/{id}) — action buttons at the top
Status: Shipped
What you can do here
- Approve the quote — your TMC books the trip and sends you a confirmation
- Reject the quote — close the door on these options entirely
- Request Changes — ask for tweaks (different hotel, different date, lower budget) without rejecting outright
When the buttons appear
The action buttons only show up when a request is awaiting your decision. If you don’t see them, either:
- The TMC hasn’t sent a quote yet, OR
- You’re looking at a request someone else needs to approve, OR
- The request has already been actioned and is now in
Approved / Rejected / Booked state.
Walkthrough — approve
- Open the request from My Requests (or click the quote email link).
- Review the options. → See: Reviewing a Quote
- If multiple options are presented, click the one you want to pick. Some variants may be selectable inside the option (e.g. Economy or Business).
- Click Approve at the top of the page.
- A confirmation modal opens. Add a note if you want to give your TMC context (“approved — flight time is critical, please prioritise getting ticketed today”).
- Submit. The request status moves to
Approved and your TMC takes over.
Walkthrough — request changes