When a corporate phones, emails, or messages you with a trip request, capture it directly into Vairo without making them log in to submit it themselves.
Who uses this: TMC agent
Where to find it: Request Inbox → New request button · https://app.getvairo.com/agent-create-request
Status: Shipped
What you can do here
- Build a complete travel request in one form (flight, hotel, or flight + hotel)
- Tie it to the right corporate and traveler(s)
- Use Quick Notes to paste an unstructured email or transcribed phone notes — AI extracts the structured fields
- Save as draft or submit on behalf of the customer
[SCREENSHOT: Create Request form with customer picker at top, trip type toggle, flight section]
Layout
The page is a single long form, organised top-down:
- Back to Requests link + Create Request for Customer title
- Customer picker — dropdown of your corporate clients
- Quick Notes card — paste-and-extract shortcut (button:
Parse with AI)
- Trip details card — the main form:
- Trip type toggle: Flight · Hotel · Flight + Hotel
- Flight section (origin, destination, departure date + time pref, return date + time pref, cabin class, optional trip name)
- Hotel section (location, check-in, check-out, number of rooms, room type, star rating, breakfast, preferred hotels)
- Travelers section — Add traveler button
- Notes/budget section
- Save draft + Submit buttons at the bottom
[SCREENSHOT: trip type toggle and flight section filled in]
Walkthrough — create a request from a phone call