Triage and respond to every active travel request from your corporate clients.

Who uses this: TMC agent Where to find it: Top nav → Requests · https://app.getvairo.com/requests Status: Shipped

What you can do here

• See every active request across all your corporates in one list
• Filter by lifecycle stage (New, Pre-approval, Quoting, Booked, Completed)
• Search by traveler, destination, request ID, or any text in the request
• Multi-select rows to bulk-assign, set status, or email
• Open a request to start working on it (request workspace)
• Export the visible list

[SCREENSHOT: full Request Inbox view — left rail, KPI strip, view tabs, request list]

Layout at a glance

The page has three regions:

• Left rail — saved filter views (Views, Lifecycle, Corporates). Click any item to scope the inbox.
• Top KPI strip — five live counters: Open, Overdue SLA, Awaiting quote, Pending approval, Avg. response. Each shows a sparkline trend.
• Main list — the requests themselves, with sticky search bar, filter chips, and grouped rows.

[SCREENSHOT: annotated layout — rail, KPIs, main]

Walkthrough — find and open a request